IT Certifications · MS-102

Exam MS-102: Microsoft 365 Administrator Practice Test

MS-102 practice addresses Microsoft 365 tenant administration across identity, access, collaboration, endpoint settings, and data governance. The available question bank samples tasks such as synchronizing directory accounts, investigating sign-in activity, managing Teams guest access, and locating records of file sharing. These topics connect cloud-service configuration with routine security and support decisions.

Exam overview

Exam providerMicrosoft
Exam codeMS-102
CategoryIT Certifications

About the Exam MS-102: Microsoft 365 Administrator Exam

Administrators must connect identity controls to how people access Microsoft 365 services, including directory synchronization, account protection, and sign-in troubleshooting. The practice material also touches on configuring user-facing services: deploying Microsoft 365 Apps settings, supporting personal file storage with OneDrive, and controlling guest access in Teams. For governance and investigation, questions refer to Microsoft Purview activity records and approval workflows, as well as checking service health for incidents that may explain user problems. These scenarios call for selecting an appropriate administrative tool or data source, distinguishing a configuration task from an investigation, and relating a symptom to the service that records or controls it. The question bank provides examples of these operational decisions; it does not establish official exam domains or topic weights.

Sample Practice Questions

Review a selection from this exam's published US Practice Tests practice bank.

Question 1

An administrator needs to let users access Microsoft 365 services while synchronizing selected on-premises Active Directory user accounts and password hashes to Microsoft Entra ID. Which tool is commonly used for this synchronization?

  1. AMicrosoft Entra Connect Sync
  2. BMicrosoft Purview compliance portal
  3. CExchange Online PowerShell
  4. DMicrosoft Defender for Cloud Apps
Show answerCorrect answer: A

Microsoft Entra Connect Sync synchronizes identities and selected directory attributes from on-premises Active Directory to Microsoft Entra ID. The other options serve compliance, messaging administration, or cloud app security purposes.

Question 2

A company needs to provide users with a consistent set of Microsoft 365 Apps settings, such as account configuration and application preferences, across supported devices. Which administrative capability is intended to deploy these settings?

  1. ACloud Policy service for Microsoft 365 Apps
  2. BExchange Online message trace
  3. CMicrosoft Purview eDiscovery
  4. DMicrosoft Entra access reviews
Show answerCorrect answer: A

The Cloud Policy service for Microsoft 365 Apps lets administrators configure and deploy supported user-based policy settings for Office apps. Message trace, eDiscovery, and access reviews address email investigation, compliance searches, and access governance, respectively.

Question 3

A user cannot sign in because their account is blocked after repeated failed attempts. Which Microsoft Entra feature can automatically lock accounts in response to password-spray or brute-force attempts?

  1. ASmart Lockout
  2. BPrivileged Identity Management
  3. CAccess reviews
  4. DEntitlement management
Show answerCorrect answer: A

Smart Lockout helps protect accounts by recognizing and blocking suspicious authentication attempts while reducing the impact of repeated bad-password attempts. The other features manage privileged access, periodic access validation, or access packages.

Question 4

A company wants to identify when a user has shared a file from SharePoint or OneDrive with another person. Which Microsoft Purview data source is a suitable starting point for reviewing recorded user activities?

  1. AAudit search
  2. BContent search
  3. CData loss prevention policy simulator
  4. DRetention label explorer
Show answerCorrect answer: A

Microsoft Purview Audit search can be used to search recorded activities, including relevant file-sharing events, subject to audit availability and permissions. Content search locates content, while the other options support policy testing or retention administration.

Question 5

A company needs to provide administrators with a way to review and approve changes before they are applied to selected Microsoft 365 workloads. Which Microsoft Purview capability is designed to support this process?

  1. ACommunication compliance
  2. BChange management
  3. CData lifecycle management
  4. DInsider risk management
Show answerCorrect answer: B

Microsoft Purview change management helps organizations plan, review, and approve changes to supported compliance settings before implementation.

Question 6

An administrator wants to help users avoid losing files when their local computer fails. Which Microsoft 365 service is primarily intended for users to store and synchronize their individual work files?

  1. AOneDrive for Business
  2. BExchange Online
  3. CMicrosoft Bookings
  4. DMicrosoft Forms
Show answerCorrect answer: A

OneDrive for Business provides personal work-file storage and synchronization for users. Exchange Online is for email and calendaring, while Bookings and Forms support other collaboration tasks.

Question 7

An organization wants to reduce the chance that users can reuse a password exposed in a known breach. Which Microsoft Entra capability is designed to compare passwords against prohibited or compromised password lists?

  1. APassword protection
  2. BAccess reviews
  3. CApplication proxy
  4. DEntitlement management
Show answerCorrect answer: A

Microsoft Entra Password Protection can block commonly used and known-bad passwords, including through custom banned password lists. Access reviews and entitlement management govern access assignments, while Application Proxy provides access to on-premises web applications.

How to use this practice test

The free MS-102 practice session draws up to 20 random questions from the available 50-question bank. Answer the scenarios as an administrator would: identify the relevant control, log, or service, and connect it to the stated need. Results appear after the session, so use missed items to pinpoint concepts that need targeted review.

Preparation tips

  • Practice tracing a user sign-in problem through account status, Microsoft Entra protections, and sign-in logs; distinguish prevention controls from investigation records.
  • Compare directory synchronization tasks with cloud identity settings, including the purpose of synchronizing selected accounts and password hashes.
  • For collaboration scenarios, separate Teams guest-access controls from SharePoint or OneDrive file-sharing activity records.
  • Review the different roles of OneDrive file storage, Microsoft 365 Apps settings deployment, and Microsoft Purview activity or approval capabilities.
  • When users report a broad service problem, check service health for incidents before treating the issue as an individual account or device fault.
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