IT Certifications · 300-815 CLACC

Cisco Implementing Cisco Advanced Call Control On-Premises Exam Practice Test

The 300-815 CLACC practice page focuses on advanced on-premises call control in Cisco Unified Communications Manager (CUCM) environments. Its question bank samples configuration and troubleshooting concepts involving dial-plan translation, directory integration, voicemail profiles, call distribution, SIP trunks, gateways, and signaling between call-control systems.

Exam overview

Exam providerCisco
Exam code300-815 CLACC
CategoryIT Certifications

About the Cisco Implementing Cisco Advanced Call Control On-Premises Exam

Call-control work requires tracing how a dialed number is transformed, routed, and presented to a destination. Practice scenarios address CUCM services that process device registration and call signaling, shared speed-dial configuration, and directory connectivity for corporate contact searches. Other questions involve matching gateway dial peers to called-number patterns, selecting call-distribution behavior for agent groups, and identifying the purpose of SIP OPTIONS checks or trunk normalization scripts. H.323 gatekeeper scenarios add a signaling and address-resolution perspective. Use these items to distinguish similar configuration choices and connect each setting to its effect on call setup, routing, or user experience. When troubleshooting, follow the call path across CUCM, trunks, and gateways, then identify which component owns the relevant decision.

Sample Practice Questions

Review a selection from this exam's published US Practice Tests practice bank.

Question 1

A CUCM administrator wants users to dial a short code that represents a longer destination number. Which configuration is most directly suited to mapping the short code to the longer number?

  1. ARoute group
  2. BTranslation pattern
  3. CDevice mobility profile
  4. DSIP trunk security profile
Show answerCorrect answer: B

A translation pattern can match a dialed number and transform it before call routing continues, making it suitable for mapping abbreviated digits to a longer destination. A route group selects gateways or trunks, while the other options serve unrelated purposes.

Question 2

Which CUCM feature is commonly used to provide a centralized, shared set of speed-dial entries to users?

  1. AEnterprise Phone Configuration
  2. BPhone Button Template
  3. CCisco Unified IP Phone Services
  4. DPresence Group
Show answerCorrect answer: C

Phone services can provide features and shared directories or speed-dial capabilities to subscribed phones, depending on the configured service. The other choices serve different device, button-layout, or presence purposes.

Question 3

A CUCM deployment uses a centralized directory, and administrators want users to search corporate contacts from supported endpoints. Which integration commonly supplies directory data to CUCM?

  1. ALDAP directory integration
  2. BSIP OPTIONS polling
  3. CSRST reference
  4. DMedia resource group
Show answerCorrect answer: A

LDAP directory integration allows CUCM to synchronize user information from an external directory and make directory data available to supported applications and endpoints. SIP OPTIONS checks peer responsiveness, SRST supports fallback call processing, and media resource groups organize media resources.

Question 4

Which CUCM service is primarily responsible for processing call signaling and call-control decisions for registered devices?

  1. ACisco Unified Communications Manager service
  2. BCisco TFTP service
  3. CCisco Database Layer Monitor service
  4. DCisco IP Voice Media Streaming App service
Show answerCorrect answer: A

The Cisco Unified Communications Manager service handles call processing and signaling for devices and trunks. TFTP serves configuration files, while the other listed services provide supporting functions rather than primary call control.

Question 5

For a CUCM endpoint configured to use an external voicemail system, what does the voicemail profile primarily specify?

  1. AThe voicemail pilot number and related voicemail-system association
  2. BThe endpoint's preferred RTP packetization interval
  3. CThe codec used for calls to the PSTN
  4. DThe cluster's database replication schedule
Show answerCorrect answer: A

A voicemail profile associates a device with voicemail settings, including the voicemail pilot used to reach the voicemail system. It does not define media codecs or database operations.

Question 6

A gateway has a dial peer intended for outbound calls to a specific destination pattern. Which dial-peer attribute is commonly used to identify the called-number pattern for matching?

  1. Adestination-pattern
  2. Bip address trusted list
  3. Cvoice-class codec description
  4. Dsession transport tcp only
Show answerCorrect answer: A

On Cisco voice gateways, a POTS or VoIP dial peer can use a destination pattern to match called digits and select an outbound call path.

Question 7

An administrator wants to distribute incoming calls across a set of agents, ringing available members according to a configured selection policy. Which CUCM feature set is most appropriate?

  1. AHunt pilot and hunt list with line group
  2. BDirectory number and pickup group
  3. CRoute pattern and route group
  4. DTranslation pattern and partition
Show answerCorrect answer: A

A hunt pilot directs calls to a hunt list, which references a line group containing the destinations and call-distribution behavior. Route patterns and route groups primarily select outbound call paths; pickup groups let users answer another phone’s ringing call.

How to use this practice test

The free practice bank contains 50 questions, with up to 20 randomly selected for a session. Answer the questions as a focused review of CUCM call-control and gateway scenarios; after the session, check the results to identify concepts that merit another pass.

Preparation tips

  • Trace sample calls through CUCM digit translation and routing, noting where a short code is mapped to a longer destination number.
  • Compare the purpose of voicemail profiles, shared speed-dial configuration, and directory integration so each is tied to its specific user or endpoint function.
  • For gateway scenarios, practice identifying how a dial peer matches a called-number pattern and how a gatekeeper supports H.323 endpoints.
  • Review what SIP OPTIONS can indicate about trunk reachability, and consider how a normalization script can adapt SIP messages between systems.
  • For agent-group scenarios, connect the desired call-distribution behavior to the appropriate CUCM feature set and selection policy.
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